Chatbot & Automation
WhatsApp Chatbot E-Commerce
Client: Toko Serba Ada
About This Project
Chatbot WhatsApp dengan AI untuk customer service otomatis: cek stok, tracking order, dan FAQ.
Hasil yang Dicapai
- Response time < 1 detik
- CS workload turun 70%
- Customer satisfaction 95%
Technologies Used
WhatsApp Business API
AI/NLP
Node.js
MongoDB
Project Details
Divisi
Chatbot & Otomasi
Category
Chatbot
Client
Toko Serba Ada
Completed
August 2024
Status
Completed